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Managing the PID Feature


After pharmaceutical companies modify safety information in a package insert for a drug in the Japanese market, a call must be scheduled with all the hospitals distributing the drug. Although users can create and display account calls on the Accounts screen, calls can be created for this purpose using the PID feature. For more information about PID, see Call Planning Features Specific to the Japanese Pharmaceutical Market.

This topic presents different tasks involved for creating account calls relating to PID:

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