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Siebel Life Sciences Guide > Administering and Managing Accounts in Life Sciences > Process of Managing Accounts > Viewing Departments and ContactsLarge hospitals can have a large number of doctors working in different medical departments within a hospital. Medical departments are generally organized around medical specialities. The Departments and Contacts view is a single view that allows end users to track the work department within the hospital where the contact performs his or her duties. Users can access this view prior to making a call to get familiar with the department of the contact they are about to visit. An account can have multiple departments, but a department can belong to only one account. Departments are organized hierarchically within a hospital. A department can have one and only one parent department. A contact can belong to multiple departments within a hospital. Membership to a child department does not define membership to any of the parent departments. However, membership to a child department does establish membership of the parent hospital Account. This task is a step in Process of Managing Accounts. Setting Up Departments and Contacts InformationThe following procedure shows you how to set up departments and contacts information. To set up departments and contacts information
Viewing Departments and Contacts InformationThe following procedure shows you how to view departments and contacts information. |
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