Siebel Life Sciences Guide > Managing Products for Life Sciences >
Creating a Product Change Request
End users who receive information about a product change request that has not already been entered in Siebel CRM, can create a product change request. To create a product change request record
- Navigate to the Products screen, then the Internal Product List view.
- In the Products list, drill down on a product, and then click the Change Requests tab.
- In the Change Requests list, create a new change request record.
The Add Change Request dialog box appears.
- Select a change request in the Add Change Request dialog box that appears, and then click OK.
The application adds a new record to the Change Requests list.
- Complete the following fields in the new change request record:
- Enter a description in the Summary field.
- Select the type of request in the Type field.
- Drill down on the Change Request hyperlink.
The Change Request form appears.
- In the Change Request form, complete the necessary fields.
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