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About Tracking Time Off Territory

In order to better manage their sales and field personnel, pharmaceutical companies need a way to measure and track the amount of time individuals take off.

A time off territory is any block of time during normal business hours in which sales representatives are out of their territories. Examples of time off territory include field trainings, national sales meetings, sick leave, vacation, or personal activities such as doctor's appointments.

Companies can use time off territory information to track the time that remote sales and field personnel spend on activities that do not directly relate to accounts, contacts, or opportunities. Companies can use this information to:

• Maintain a record of field employee time such as vacation and sick days
• Evaluate market penetration based on territory coverage and to assess the effectiveness of field personnel

Using the views in the Time Off Territory screen, users can record blocks of time that should not be included in call-frequency reporting. In addition, they can enter and record past and future time off information, including the duration, reason, date, and description of the time off territory event.

Because time off territory is actually a type of activity in Siebel Pharma, time off territory records appear in the Activities screen and in views that display activities. For more information about activities, see About Creating Activities.