Siebel Order Management Guide Addendum for Communications > Workflows for Customer Asset-Based Ordering > Workflows That Process an Order Checkout >

eSales - Save Shipping Address Workflow

This workflow saves a shipping address for an account. Figure 175 shows this workflow.

The CUT eSales - Enter Shipping Details Process workflow calls this workflow as a subprocess.

Figure 175. eSales - Save Shipping Address Workflow

Workflow Description. This workflow performs the following actions:

1. Save Address? This step determines whether to save the address.
2. Saving Address. For an address to save, this step saves the address. If an error occurs in this step, then the workflow terminates.
3. Associating Address to Customer. This step associates the address with the customer. If an error occurs in this step, then the workflow terminates.
4. Primary Address Set? This step determines whether the account has a set primary address.
5. Set Primary Personal Address. If the account does not have a set primary address, then this step sets the new address as the primary address.