Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > Process of Managing Prepaid Services >

Setting Up a Billing Profile for Prepaid Services


To set up prepaid services, a user must set up the customer billing profile for prepaid services.

This task is a step in Process of Managing Prepaid Services.

To set up a billing profile for prepaid services

  1. Navigate to the Accounts screen, then the Accounts List view.
  2. In the Accounts list, click the Name field for the account.
  3. Click the Profiles view tab.
  4. In the link bar of the Profiles view, click Billing Profile.

    The Billing Profile list appears.

    Alternatively, you can display the Billing Profile list if you navigate to the Billing Data Administration screen, then the Profiles view, select an account in the Billing Accounts list, and click the Billing Profile view tab.

  5. Select an existing profile or create a new billing profile:
    1. Select Prepaid in the Payment Type field.
    2. Select the Auto Top-Up check box to indicate that the account is automatically replenished when the account balance decreases to a threshold amount that you specify.
  6. Enter replenishment details for the account in the Top-Up Preference form that appears after the Billing Profile list. Some fields are described in the following table.
    Field
    Description

    Top-Up Amount

    When the account is replenished, the amount by which to replenish the account.

    U/M

    The unit of measurement for the top-up amount (for example, minutes or currency). Top-up amount is defined in the previous row.

    Threshold Amount

    When the account balance decreases to this amount, the account is replenished.

    Threshold UOM

    The unit of measurement for the threshold amount (for example, minutes or currency).

    SMS Notification

    Check this box to notify the contact for the account when the account is replenished.

    Frequency

    The interval in which a billing application automatically reviews the threshold amount to determine whether the account balance must be replenished. The billing application performs the replenishment.

    If you select the Auto Top-Up check box in Step 5, then this field value has no effect because the account is automatically replenished when the account balance decreases to the threshold amount.

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