Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering >

About Bundling Components for a Promotion


If the promotion definition allows bundling, then the customer service representatives (CSRs) can bundle customer assets that do not belong to a promotion into a customer's existing promotion. For example, a CSR can add DSL to a PSTN promotion or a customer who has a broadband promotion. Also IPTV as a separate service could have IPTV included in an existing broadband promotion.

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