Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > Defining Component-Level Commitments >

Defining Component Commitments for Relationships

You can define commitments for components of a customizable product that is in turn a component of a promotion.

To define component commitments for relationships

1. Navigate to the Administration - Product tab, then Product Promotions.
2. Select the relevant promotion and click the Products view tab.
3. If necessary, click Components in the view link bar.
4. In the Components list, select a customizable promotion product with a component for which you want to define a commitment, and click the link in the Product Name field.

   Only products that have Structure Type set to Customizable are linked.

5. In the Relationships list, select the promotion component for which you want to define a commitment.
6. In the Commitment form, complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Commitment Period Commitment Period UOM	These fields define the number and unit of measure for the duration of the commitment. For example, entering 6 in the Commitment Period field and selecting Months in the Commitment Period UOM field specifies a duration of six months for the commitment.
   Termination Charge	The amount, in currency, to charge if the customer terminates the promotion before the specified end date. The national currency and date of exchange rate can be set in the dialog box.
   Prorate Plan	Select a prorate plan from the list. If a prorate plan is not selected, then the entire termination charge is added to the penalty for early termination. Prorate plans are defined in the Administration screen, Contracts, and then the Conditional Charge Plans view. For information on prorated plans, see the topic on setting up conditional charge plans in Siebel Field Service Guide.
   Apply Component Charge	When selected, adds the penalty for this component when the parent component is disconnected.