Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > Defining Component-Level Commitments >

Defining Component Commitments and Agreement Items

Agreements can be created when a user auto-assets a promotion. Agreements are used to calculate the penalty when the assets are disconnected. Agreement items with charges are generated for each commitment period and commitment period item. Administrators can define and modify the terms of agreements.

To define component commitments and agreement items

1. Navigate to the relevant promotion and component product records, for example, through the Administration - Product screen.
2. In the promotion record, do the following:
   1. Set the Track As Agreement flag to Y.
   2. Enter the appropriate values in the Penalty and Duration fields.
3. In each component product record, set the Apply Component Charge flag to Y.

   At run time, an agreement line is created during the auto-asset process. One agreement is created for each promotion, promotion component, and subcomponent. Users can modify the terms of these agreements by setting or changing the agreement terms, including Start Date, End Date, Effective Date, a Plan, the Amount, and descriptive Reason.