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SIS OM PC Price Comparison Process Workflow

This workflow generates comparison quotes based on the competitor company service that a customer currently subscribes to. The workflow generates one quote for each product that meets the customer criteria, such as region of service, and provides the total annual charge and savings based on the current usage. Figure 42 shows this workflow.

A SmartScript session calls this workflow. A user initiates the SmartScript session by clicking the New button in the SIS OM PC Opportunity Price Comparison View or by clicking the Compare Prices link on the Home Page.

Figure 42. SIS OM PC Price Comparison Process Workflow

Workflow Description. This workflow performs the following actions:

1. Checks to determine whether an opportunity exists for the price comparison. If an opportunity exists, then deletes all existing price comparison quotes.
2. If an opportunity does not exist, then creates a new opportunity.
3. Maps the SmartScript session questions to the fields of a quote.
4. Converts the answers from the SmartScript session to a competitor quote using the mapping created in the previous step.
5. Uses the Bill Decomposer method to calculate the user's annual usage.

   This method uses the competitor quote information.

6. Uses the Price Comparison method to generate a comparison quote for each product the company offers that meets the user's specified criteria.

   This method uses the usage amounts calculated in the previous step to calculate the projected annual bill for the product.

7. Displays the comparison quotes in the Opportunity Price Comparison view. For more details, see SIS OM Goto Price Comparison View Process Workflow.

Table 40 shows the steps in this workflow that call business service methods.