Siebel CRM Siebel Security Guide Siebel Innovation Pack 2017, Rev. A E24814-01 |
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The server parameters for Siebel Gateway can be set at one or more of the Enterprise, Siebel Server, or component (Siebel Application Interface) levels in the Siebel Management Console. They are set in the Administration - Server Configuration screen of a Siebel employee application, such as Siebel Call Center. The following rules apply:
Parameters you set at the Enterprise level configure all Siebel Servers throughout the enterprise.
Parameters you set at the Siebel Server level configure all applicable components on a specific Siebel Server.
Parameters you set at the component (Siebel Application Interface) level configure all the tasks, or instances, of a specific component.
Parameters you set for an enterprise profile (named subsystem) configure the applicable security adapter.
For purposes of authentication, most of the components of interest are Application Object Managers, such as the Call Center Object Manager or the eService Object Manager. The Synchronization Manager component also supports authentication.
A particular parameter set at a lower level overrides the same parameter set at a higher level. For example, if Security Adapter Mode is set to LDAP at the Enterprise level, and Security Adapter Mode is set to Custom at the component level for the eService Object Manager component, then the Custom security adapter is used for Siebel eService.
Parameters configured for Siebel security adapters are configured for the enterprise profile (for GUI Server Manager) or named subsystem (for command-line Server Manager). For more information about configuring security adapters, see Chapter 5, "Security Adapter Authentication".
Note: You can set Enterprise (profile) parameters and Object Manager (application interface profile) parameters on the Siebel Gateway using Siebel Server Manager or the Siebel Management Console. However, you cannot set security profile parameters using Siebel Server Manager, you must use the Siebel Management Console to set security profile parameters.For information about using Siebel Server Manager to edit parameters on Siebel Gateway, see Siebel System Administration Guide. For information about editing parameters on Siebel Gateway using the Siebel Management Console, see "Configuring Security Adapters Using the Siebel Management Console". |
The following topics provide more information about the parameters you can configure for Siebel Gateway: