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Mapping Definitions That Update Employee Data in Real Time
Table 83 describes mapping definitions that update exception data in real time. Except where noted in the table, the Siebel CRM fields in Table 83 reside in the Employee business component.
Table 83. Mapping Definitions That Update Employee Data in Real Time
|
Oracle Real-Time Scheduler |
|
Integration Component |
Field Name |
Parent Element |
Field Name |
|
Employee |
Id |
Crew |
externalUserId |
|
FirstName |
|
firstName |
|
LastName |
|
lastName |
|
RowId |
|
externalUserId |
|
SchedulingAvailabilityEndDate |
|
subscriptionEndDate or endDateTime |
|
SchedulingAvailabilityStartDate |
|
subscriptionStartDate or startDateTime |
|
ServiceRegionId |
|
serviceArea |
|
TimeZoneNameStd |
|
timeZone |
|
languageCode |
|
Value is set in FMW after looking up in the DVM. |
|
Employee Skill / Employee Skill Item |
ItemTypeName+LowChar1+ExpertiseCode |
|
skill |
|
ItemTypeName+LowChar1+ExpertiseCode |
|
description |
|
|