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Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > About the Integration > Business Process Integration Points > Inquiries from Oracle FLEXCUBE Universal BankingThe Integration supports inquiries started from Oracle FLEXCUBE Universal Banking to retrieve customer, offer, and service request information from Siebel CRM. The following information applies to this integration point:
The entities for which Oracle FLEXCUBE Universal Banking retrieves additional information from Siebel CRM are as follows:
For each Oracle FLEXCUBE Universal Banking inquiry integration point, Table 6 shows the integration objects used for the Integration and the data queried. For detailed information on each of the integration objects, see EBM Mappings Used in Online Synchronization. |
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