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Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > Customizing the Integration > About Customizing Web ServicesThis topic provides additional information to consider when customizing Web services for the Integration. About Inbound Fire-and-Forget Web ServicesIn circumstances where Siebel CRM is the Web service provider, a fire-and-forget Web service is achieved using the Server Requests business service in asynchronous mode over http. Fire-and-forget inbound Web services submit asynchronous requests to the Siebel Server for the Workflow Process Manager to invoke the appropriate create or update workflow for the entity. Make sure that the Workflow Process Manager server component is enabled on the Siebel Server. For more information on the Server Request business service, see Siebel Business Process Framework: Workflow Guide. Web Service Error HandlingEach EBM comprises two sections:
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