Table 42. UpdateServiceRequestEBM
|
Oracle FLEXCUBE Service Name |
Oracle FLEXCUBE Interface Object |
Oracle FLEXCUBE Interface Column |
Siebel Contact Business Component |
|
/Identification/ID |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/SRNO |
Service Request |
SR Number |
/CategoryCode |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/SRTYPE |
Service Request |
INS Area |
/Summary |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/SUBJECT |
Service Request |
Abstract |
/Description |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/DESCRIPTION |
Service Request |
Description |
/PriorityCode |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/PRIORITY |
Service Request |
Priority |
/Status/Code |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/STATUS |
Service Request |
Status |
/CustomerParty Reference/Party Identification/ID |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/CUSTNO |
Service Request |
Not applicable |
/CustomerParty Reference/Party Identification/ApplicationObjectKey/ID |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/XREF |
Service Request |
Account ID Contact ID |
/CustomerParty Reference/Party Identification/ApplicationObjectKey/ContextID |
Not applicable |
Not applicable |
Values are I or C (Individual customer, Corporate customer) |
Service Request |
Not applicable |
/CustomerParty Reference/CustomerParty Account Identification/ID |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/CUSTACNO |
Service Request |
Contact Financial Accounts Asset Number |
/ServiceRequest Origination BusinessUnit/ParentBusiness UnitReference /BusinessUnit Identification/ID |
Not applicable |
ST-ModifyService-Request-Req-IO-MSG.xsd |
FCUBS_MODIFYSERVICEREQUEST_REQ/FCUBS_ BODY/BLK_SERVICE_ REQUEST_DETAILS/BRN |
Service Request |
Branch Code |