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The books on this page are listed by category. Click a category to see a list of books (without "Siebel") in that category, and then click the book title to view the book.

Installation and Database Upgrade | System Administration | Application Integration | Application Development | Application Administration | User Guides | Release Notes and System Requirements and Platform Certifications

Installation and Database Upgrade

These books describe how to install Siebel Business Applications for initial use or how to upgrade them to new product releases.

Application Deployment Manager Guide, Rev. B (Revised)
Database Upgrade Guide, Rev. B (Revised)
Database Upgrade Guide for DB2 for z/OS
Deploying Siebel Open UI, Rev. A (Revised)
Deployment Planning Guide
Global Deployment Guide
Implementing Siebel Business Applications on DB2 for z/OS, Rev. A (Revised)
Installation Guide for Microsoft Windows
Installation Guide for UNIX
Marketing Installation and Administration Guide

System Administration

These books describe how to plan, set up, and maintain server software for Siebel Business Applications and how to install and upgrade the Siebel database.

Anywhere Administration Guide, Rev. A (Revised)
Assignment Manager Administration Guide, Rev. A (Revised)
CTI Administration Guide, Rev. A (Revised)
Data Model Reference
Data Quality Administration Guide, Rev. A (Revised)
Performance Tuning Guide
Remote and Replication Manager Administration Guide, Rev. A (Revised)
Reports Guide, Rev. A (Revised)
Security Guide
Siebel Approval Manager Guide, Rev. B (Revised)
Server Sync Guide, Rev. A (Revised)
System Administration Guide
System Monitoring and Diagnostics Guide

Application Integration

These books describe how to integrate Siebel Business Applications internally and with third-party products.

Application Services Interface Reference, Rev. A (Revised)
Business Processes and Rules: Siebel Enterprise Application Integration, Rev. A (Revised)
Desktop Integration Siebel Agent Guide
Enterprise Integration Manager Administration Guide, Rev. A (Revised)
In-Memory Next Best Action Administration Guide, Rev. A (Revised)
Integration Platform Technologies: Siebel Enterprise Application Integration, Rev. B (Revised)
Overview: Siebel Enterprise Application Integration, Rev. A (Revised)
Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide, Rev. A (Revised)
Smart Answer Connector Guide
Social Media Guide
Transports and Interfaces: Siebel Enterprise Application Integration, Rev. A (Revised)
XML Reference: Siebel Enterprise Application Integration, Rev. A (Revised)

Application Development

These books describe how to configure Siebel Business Applications.

Business Process Framework: Task UI Guide, Rev. A (Revised)
Business Process Framework: Workflow Guide, Rev. A (Revised)
Configuring Siebel Business Applications, Rev. A (Revised)
Configuring Siebel Open UI, Rev. A (Revised)
CRM Web Services Reference, Rev. A (Revised)
CRM Web Services Reference, Related Web Services Files (zip file, 59 KB)
Deploying Siebel Open UI, Rev. A (Revised)
Developer's Reference
Developing and Deploying Siebel CRM (NEW)
eScript Language Reference, Rev. A (Revised)
Global Deployment Guide
Object Interfaces Reference, Rev. A (Revised)
Object Types Reference, Rev. A (Revised)
Order Management Infrastructure Guide, Rev. A (Revised)
REST API Guide, Rev. B (Revised)
Testing Siebel Business Applications, Rev. A (Revised)
Tools Online Help
Using Siebel Tools, Rev. A (Revised)
VB Language Reference

Application Administration

These books describe how to plan, set up, and maintain Siebel Business Applications and application data.

Applications Administration Guide, Rev. A (Revised)
Briefings Administration Guide
Chat Guide, Rev. A (Revised)
Correspondence, Proposals, and Presentations Guide, Rev. A (Revised)
Demo Users Reference
Email Administration Guide, Rev. A (Revised)
eSales Administration Guide, Rev. A (Revised)
eService Administration Guide for Siebel Open UI
Events Management Guide, Rev. A (Revised)
Field Service Guide, Rev. A (Revised)
Forecasting Guide, Rev. A (Revised)
Hospitality Guide, Rev. A (Revised)
In-Memory Next Best Action Administration Guide, Rev. A (Revised)
Loyalty Administration Guide, Rev. A (Revised)
Mobile Guide: Connected, Rev. A (Revised)
Mobile Guide: Disconnected, Rev. A (Revised)
Order Management Guide, Rev. A (Revised)
Order Management Guide Addendum for Fleet Management
Partner Relationship Management Administration Guide, Rev. A (Revised)
Personalization Administration Guide
Pricing Administration Guide, Rev. A (Revised)
Product Administration Guide, Rev. A (Revised)
Search Administration Guide, Rev. A (Revised)
Self Service Administration Guide, Rev. A (Revised)
Smart Answer Guide
Territory Management Guide, Rev. A (Revised)

User Guides

These books are for end users of Siebel Business Applications.

Fundamentals Guide, Rev. A (Revised)
Marketing User Guide
Mobile Guide: Connected, Rev. A (Revised)
Mobile Guide: Disconnected, Rev. A (Revised)

Release Notes and System Requirements and Platform Certifications

 
Release Notes
System Requirements and Platform Certifications

   

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