ACCOUNT DETAILS

This option provides basic information about the accounts, balances & limits in the accounts held by the user.

The Account Details screen provides details of account facilities and balances in the accounts. The user can track balances in the accounts and their status themselves through self-service channels. The complete account details are fetched on a real time basis from core banking system.

The user also has an option to add / view / edit a nickname for the account.

The Account Details screen provides below information :

• Account Details: customer name and account number
• Basic: It includes the basic information about the account, like customer ID, account type, holding pattern, status, etc.
• Balance and Limits: It includes information like available balance, amount on hold, unclear funds, advance against unclear funds limits, financing limits, etc.

Functionalities:

• Request Cheque Book
• Cheque status enquiry
• Stop/ unblock cheque
• Debit Cards
• Request Statement

How to reach here:

Dashboard > My Accounts Widget > Current and Savings > Savings Account > Active Account > More options > Account Details
OR
Dashboard > Toggle Menu > Accounts > Current and Savings > Account Details

Field Description

Field Name	Description
Customer Name	Name of primary account holder.
Account Number	Islamic savings account number in masked format along with the account nickname. Click , to add nickname , for more information click here.
Net Balance	Withdrawable balance in the account.
Basics
Customer ID	Primary customer ID of the account holder.
Holding Pattern	Holding pattern for the account as maintained in the product. For example: For single owner - single For joint ownership - joint or multiple
Joint Account Holder	Name of the joint account holder. Note: In case of multiple joint holders, all joint account holder names will be displayed separated with a comma.
Mode of Operation	Operation mode of the account. The possible values are: tatus could be: Mandate Holder Single Either Anyone or Survivor Former or Survivor Jointly
Branch	BBranch name in which the account is opened / home branch.
Status	Status of the account. Status could be: Active Inactive Dormant
Balance Details This section displays the balances and applicable limits for the account.
Available Balance	Available balance like unclear balance and hold balance in the account.
Amount on Hold	Displays the earmarked amount or the amount on hold in the account.
Unclear Funds	Un-cleared funds pertaining to the cheques and the clearing related to the account.
Financing Limits	The maximum credit allowed by the bank for the account.
Advance Against Unclear Funds Limit	AUF limit for the account.

You can also perform following account related transactions:

• Add account nickname/ modify/ delete nickname , for more informationclick here.
• To raise the request for new cheque book, click Request Cheque Book.
• To inquire the status of a cheque, click Cheque Status Inquiry.
• To stop/ unblock a cheque, click Stop/ Unblock Cheque.
• To view Debit Cards available for the account, click Debit Cards.

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