19821 - Communication Agent Routed Service
Degraded
Alarm Group:
CAF
Description:
This alarm indicates that some, but not all,
connections are unavailable in the connection group being used by a
Communication Agent Routed Service to
route messages. The result is that the
server
that posted this alarm is not load-balancing traffic across all of the
connections configured in the connection group.
Severity:
Major
Instance:
<ServiceName>
HA Score:
Normal
Auto Clear Seconds:
0 (zero)
OID:
cAFRSDegradedNotify
Recovery:
Use
Main
Menu > Communication
Agent > Maintenance > Routed Service
Status to view the connection groups and connections
associated with the Routed Service.
Use
Main
Menu > Communication
Agent > Maintenance > Connection
Status to view the reasons why connections are
unavailable.
Use
Main
Menu > Status &
Manage > Server to
confirm that the far-end
servers
have an application state of enabled, and that their subsystems are operating
normally.
It is possible that this alarm results from
conditions at the far-end
servers
connected to the
server
that asserted this alarm.
