Once you configure automatic bundle generation, STA creates bundles when certain events occur within the library system.
By default, automatic bundle generation is disabled. Once enabled, STA creates automatic RDA or library component log bundles according to the predefined policies. If you have enabled forwarding to SDP, STA automatically sends the log bundles to the SDP host. STA generates an alert when a log bundle is created. STA automatically sends email notifications to the designated recipients. STA purges automatic bundles when they are 10 days old, based on their creation date.
Some examples of events that may cause STA to generate an automatic bundle are:
A library is in a not-operative state.
A library drive has "Action" health.
A library robot is in a degraded state.
STA has been restarted.
The STA password change utility is unable to roll back to the previous password.
See Also:
After receiving an automatic log bundle, SDP processes the bundle according to the policies configured for your site.
If Oracle's Auto Service Request (ASR) is configured at your site, a Service Request (SR) may be automatically generated and the log bundle attached. ASR is a feature of Oracle hardware warranty, Oracle Premier Support for Systems, and Oracle Platinum Services.
If Remote Request is configured at your site, your Oracle Service Representative may request that SDP collect additional log bundles, if necessary.
See the following documentation on My Oracle Support (MOS):
StorageTek Service Delivery Platform User's Guide—describes installation and configuration of StorageTek SDP.
ASR Manager User's Guide—describes installation and configuration of ASR.
STA creates an alert whenever it creates an automatic log bundle. These automatic bundle creation alerts behave similarly to other STA alerts, but their criteria are not user-modifiable.
Optionally, you can define email recipients for automatic bundle creation alerts. Whenever STA generates an alert, it also sends emails to the designated addresses. Through emailed alerts, users can be notified of automatic bundle activity without the need to log in to the STA application. Alert emails can even be sent to employees who do not have STA login privileges.
See Also: