The software described in this documentation is either no longer supported or is in extended support.
Oracle recommends that you upgrade to a current supported release.

1.7.3 osa-dispatcher Reports an Invalid Password

If the osa-dispatcher service starts correctly but later stops unexpectedly, you might see a log error such as the following:

Spacewalk 2316 2015/06/05 20:38:47 +01:00: ('Invalid password',)

This error can happen if the jabberd database contains invalid entries.

To clear the error, stop the jabberd and osa-dispatcher services, clear the jabberd database, and restart the jabberd and osa-dispatcher services.

# service jabberd stop
# service osa-dispatcher stop
# rm -Rf /var/lib/jabberd/db/*
# service jabberd start
# service osa-dispatcher start
Note

Oracle recommends that you clear the jabberd database at regular intervals to avoid problems with OSA.