3       Appendix A

This chapter includes FAQs for the OFSDF Application Pack v8.1.2.2.0 Release.

Topic:

·        Frequently Asked Questions

Frequently Asked Questions

What checks does the v8.1.2.2.0 Release patch perform?

This release patch performs the following checks:

·        Environment Check: During the environment check, it performs Java validation, Environment Variables validation, OS-specific validation, DB-specific validation, and shuts down all the OFSAAI Services (Infrastructure Server, ICC Server, and Back-end Services).

·        Post-installation check: As a part of the Post-installation check, the Patch checks if the OFSAAI Services can be successfully started.

Which version of the erwin Data Modeler does OFSAAI support?

For the erwin Data Modeler Version supported in this Release, see the Oracle Financial Services Analytical Applications (OFSAA) Technology Matrix Release 8.1.2.0.0.

What should I do for viewing the Log Files at the Debug level for troubleshooting?

By default, the log level is set as INFO. You must manually change the log level to Debug to view the Log Files in the debug level. Based on your requirements, you can also change the log level to Warn, Error, or Fatal. To view Log Files, follow these steps:

1.     Navigate to the $FIC_HOME/conf Directory in the APP layer of your OFSAAI installation.

§       Change the priority value to Debug in the RevLog4jConfig.xml File.

For example:

<root>

<priority value ="debug" />

<appender-ref ref="ConsoleAppender1"/>

</root>

§       Replace the value of the LOGGERLEVEL Parameter in the DynamicServices.xml File from 20 with 0 (20 is the value for Info and 0 for Debug).

NOTE:   

For a Multi-tier Installation, also change the LOGGERLEVEL Value to 0 (Debug) in the DynamicServices.xml and RevLog4jConfig.xml Files, which are present in the $FIC_APP_HOME/conf, $FIC_DB_HOME/conf, and $FIC_WEB_HOME/conf Directories.

2.     Navigate to the $FIC_WEB_HOME/webroot/conf Directory and change the priority value to Debug in the ExportLog4jConfig.xml, MDBLogger.xml, and PR2Logger.xml Files to view the Log Files at the Debug level for the modules Archive or Restore, Metadata Browser, and RRF, respectively.

3.     Generate the Application EAR/WAR File and redeploy the application on the configured Web Application Server.
For more information on generating and deploying the EAR/WAR file, see the Post-installation Section in the Oracle Financial Services Advanced Analytical Applications Infrastructure Installation Guide Release 8.1.2.0.0.

4.     Restart the OFSAAI Services (APP and WEB).
For more information, see the Start the Infrastructure Services Section in the Oracle Financial Services Advanced Analytical Applications Infrastructure Installation Guide Release 8.1.2.0.0.