19226 - Timedout waiting for ASP-UP-ACK

Event Type:

SS7

Description:

When an association is in the Enabled administrative state, part of the association initialization involves sending an ASP-UP from the MP server and receiving an ASP-UP-ACK from the adjacent server. If ASP-UP is sent, but no ASP-UP-ACK is received within State Management ACK Timer milliseconds, this event is generated and the ASP-UP is attempted again. ASP-UP attempts will continue indefinitely until the association administrative state is set to Blocked or Disabled, or the SCTP transport fails, or the ASP-UP-ACK is received.

Severity:

Info

Instance:

<AssocName>

HA Score:

Normal

Throttle Seconds:

10

OID:

awpss7TimedOutWaitingForAspUpAckNotify

Recovery:

1. Verify the adjacent server on the Signaling Gateway is not under maintenance.
2. Verify the timer value for State Management ACK Timer is not set too short to allow the adjacent server to respond with an ASP-UP-ACK. This should be rare if the network is not congested.
3. If the problem persists, it is recommended to contact My Oracle Support.