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Reviewing Export Results

The Export Request Queue page displays all of the pending and completed export requests that were submitted through the Data Export Assistant. If a request is in the Pending Requests section, then you can click Refresh to see if the request has completed. When the request has completed, you can drill down on a request to retrieve the output file.

NOTE: The Export Request Queue page does not show the export requests that were submitted through List pages. However, if your user role has the Access Master Export Requests privilege, then you can view all export requests, including the requests that were submitted through List pages, in the Master Export Request Queue page. For more information, see Reviewing All Export Requests for Your Company.

About the Retention Period for Export Requests and Export Request Attachments

In the standard application, Oracle CRM On Demand retains the details of export requests and their output for a certain period, as follows:

  • The details of an export request are retained for 60 days, and are then purged.
  • The output from an export request is retained for 168 hours (that is, seven days), and is then purged.

The retention periods apply to export operations that are submitted through List pages, as well as to export operations that are submitted through the Data Export Assistant.

Your administrator can change the retention periods for export requests and their attachments, by changing the values in the following fields on the company profile:

  • Export Request Expiry Days
  • Export Request Attachment Expiry Days

For information about updating these fields, see Configuring Company Settings.

The following procedure describes how to view export requests.

Before you begin: To perform this procedure, your user role must have the Admin Export privilege.

To view export requests

  1. In the upper right corner of any page, click the Admin global link.
  2. In the Data Management Tools section, click the Import and Export Tools link.
  3. On the Import and Export Tools page, click the Export Request Queue link.

    The Export Request Queue page appears, showing the details of the export requests. The following table describes the export request information.

    Export Record Information

    Description

    Export Type

    The type of export:

    • Full. A full export of your company's data.
    • Partial. A partial export of your company's data.

    Record Type

    The record type. For partial requests that include child records, the child record is indicated in the format Parent:Child, for example, Account:Contact.

    Status

    The status, for example, In Progress or Completed.

    Requested By

    The user who submitted the request.

    Submitted

    The time and date when the export request was submitted.

    Enable Email Notification

    If this check box is selected, then an email notification is sent when the export process is completed.

    Completed

    The time and date when the export was finished.

The following procedure describes how to review the details of an export request.

To review the details of an export request

  • In the row for the request, click the Export Type or Record Type link to open the Export Request Details page.

    The page displays the export properties, including the number of records exported (# Exported) and the number of record types successfully exported without any problems (# Completed Objects). In the Export Record Types section of the page, you can see details of the number of records that were exported for each record type.

For information about downloading and deleting export request attachments, that is, the ZIP files that contain the output from the export requests, see Downloading and Deleting Export Request Attachments.

NOTE: To download the export request attachments for export operations performed by all users, your user role must have the Access all Export Request Attachments privilege. If your user role does not have this privilege, then you can download only the attachments for the export operations that were performed by you or your subordinates.


Published 7/3/2018 Copyright © 2005, 2018, Oracle. All rights reserved. Legal Notices.