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Life Sciences > Messaging Plans > Managing Messaging Plans

Managing Messaging Plans

For step-by-step procedures for managing messaging plans, see:

• Adding Books to a Messaging Plan
• Adding Messaging Plan Items
• Reviewing Recommended Messaging Plans for Activities
• Creating Message Responses from a Messaging Plan

For step-by-step procedures that are common to many record types, see:

• Creating Records
• Updating Record Details
• Linking Records to Your Selected Record
• Working with Lists

NOTE: The messaging plans feature is not part of the standard edition of Oracle CRM On Demand, so it might not be available to your company.

NOTE: Company administrators can customize Oracle CRM On Demand in a variety of ways, such as changing the names for record types, fields, and options in lists. So, the information you see might differ from the standard information described in the online help.

Also, depending on the access level that you have, you might not be able to perform all procedures described in the preceding list.

Related Topics

See the following topics for related information about messaging plans:

• Messaging Plans
• Working with the Messaging Plan Homepage
• Messaging Plan Fields

NOTE: Your user role must include the Manage Personalized Content Delivery privilege to work with the Messaging Plan pages.