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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Contact Team Historical Analytics Subject Area

Contact Team Historical Analytics Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

This subject area allows you to report on the many-to-many relationship between contacts and team members. You can use it to list all team members associated with a contact and all contacts where a user is added as a team member. You can also use it to report on the Primary Account associated to the Contact. You cannot use this subject area to report on contacts who are not associated with any user or to report on users not linked to a contact. This subject area does not have any fact tables nor any metrics.

Relationship Type

Many-to-many

Dimensions

This subject area has the following dimensions:

• Account
• Contact
• Team Member

Metrics

None

Usage Notes

The Contact dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level.