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Oracle CRM On Demand Web Services Toolkit

The Web Services Toolkit provides access to an application programming interface (API) that companies can use to build programs to integrate with Oracle CRM On Demand. The Toolkit includes a set of WSDL files that describes the interface to the Oracle CRM On Demand objects. This provides a programmatic interface for accessing your company's Oracle CRM On Demand information. A customer application can use the WSDL files through standard Web services development tools, such as those provided by the Oracle SOA Suite.

The API for this release of Oracle CRM On Demand is backward-compatible with previous releases.

Figure 1 shows how the Web Services Toolkit interacts with the Oracle CRM On Demand database. The customer uses the Web Services Toolkit (WSDL files) to define the objects and methods that are contained in the Oracle CRM On Demand Hosted Service. The customer application communicates with Oracle CRM On Demand over the Internet using the secure HTTPS protocol. It invokes the Web services implementation contained in the Oracle CRM On Demand Hosted Service.

Figure 1. How Web Services Communicate with Oracle CRM On Demand

Oracle CRM On Demand is designed to be backward-compatible with previous releases. WSDL files from previous releases will continue to work with newer releases of Oracle CRM On Demand, and there is no need for customers to modify their code when upgrading to a new release of Oracle CRM On Demand.