3 Installation and Upgrade

This section describes installation and upgrade instructions for this RES 3700 release:

Upgrade Compatibility and Information

RES 5.7 supports upgrades from:
  • RES 5.6, 5.5, 5.5.0.x, 5.5.5.1 - 5.5.1.6, 5.5.2 - 5.5.2.5, 5.5.3 - 5.5.3.2.

  • RES 5.4, 5.4.1.x - 5.4.3.x, 5.4.4 - 5.4.4.6.

  • All RES versions earlier than 5.4.

If you are on a later version that is not supported by RES 5.7, review the 5.7 patches to see if the support was added after the 5.7 general release.
For information about fixes and changes made between your version and RES 5.7, review:
  • The RES 5.4, RES 5.5, and RES 5.6 Release Notes on the Oracle Help Center.

  • The ReadMe files associated with the latest RES 5.4, RES 5.5, and 5.6 patches on My Oracle Support. RES patches are cumulative, so the latest ReadMe will contain a list of all fixes associated with the release version.

Customer Consent Notice Requirement

For legal compliance, RES 3700 now enables customer consent for storing personal data. For both upgrades and new installations, you must configure the customer consent text before POS Operations can start.

  1. In the POS Configurator, click the System tab, click Restaurant, and then click the Data Privacy tab.

  2. To require customer consent, enter the message shown to customer in the Customer Constent Text field.

  3. If your region does not legally require customer consent and you do not want to prompt customers for consent, unselect Prompt for Consent.

Database Backup

This release implements a secure method of database backup to create an encrypted backup file and an encryption key.

This mode is enabled by default. When using Secure DB Backup, database restoration requires the presence of both files in the same folder.

To change this configuration:
  1. In the POS Configurator, click the System tab, and then click Restaurant.

  2. On the Security tab, select or deselect Secure DB Backup.

Activating New Features

Perform the following steps to activate newly purchased features for your system:

  1. Run License Manager.
  2. For each Installed Product (POS 3700, Kitchen Display System, RES Platform, Enterprise Office, Enterprise Management, Guest Services Solution):
    1. Select the product tab.
    2. Select the Product/Features tab under the Activation group.
    3. Select all Product Activation items.
    4. Select the purchased features in the Feature Activation group.
    5. Click Reload.
    6. Verify the selected features show a check mark under the product tab.

Oracle MICROS Tablet R-Series Platform 1.5

Perform the following steps to enter the Client Trust Pass Phrase when using a MICROS Tablet R-Series with platform 1.5 or later:

  1. On the MICROS Tablet R-Series, click Start and then click Network and Dial-up Connections.
  2. Disable one of the network adapters:
    • If you are using a wireless connection, right-click ENET1 and then click Disable.

    • If you are using an ethernet connection, right-click SDCSD40N1 and then click Disable.

  3. Verify that the network adaptor icon shows a red X icon.