Work with Changed Customers Screen (MBSI)

Purpose: Use this screen to review the customer's name and address before and after the address updates. You can also use this screen to delete a change, purge all name and address changes or print a list of changes.

The system creates these updates after you use the MBS and ACS Table Formats or the Process Address Changes Screen (PACS).

You can review name and address updates that did not take effect through the Work with Unchanged Customers Screen (MBSF). Customers may be unchanged because the updates were not processed, the customer was not found, the customer has open orders, or the change date for the customer was later than the change date on the received file.

For more information: See Loading Address Updates for background.

How to display this screen: Enter MBSI in the Fast path field at the top of any menu or select the Work with MBS Before and After Images option from the menu.

Field	Description
Customer #	A number to identify a customer. The customer record must exist on the system for any address updates to be performed. Numeric, 9 positions; display-only, assigned by the system.
Customer name	The customer's name. Alphanumeric, 25 positions; display-only.
City	The city where the customer lived before the address update (if the address update resulted from a move). Alphanumeric, 25 positions; display-only.
State	The code for the state or province where the customer lived before the address update (if the address update resulted from a move). Alphanumeric, 2 positions; display-only.

Screen Option	Procedure
Remove a record from the screen	Select Delete for a record to delete it. Note: This does not undo the address update; it simply purges the record from the MBS Changed Customers table.
Review the address before and after the update	Select Display for a record to advance to the Display Changed Customers Screen (Reviewing the Address Before and After the Update).
Purge all address updates from the MBS Changed Customers table	Select Purge. Note: To maintain job performance, you should backup and purge this table prior to loading any new address updates.
Print a report listing the customer addresses before and after the update	Select Print to print the Changed Customers Report.

Display Changed Customers Screen (Reviewing the Address Before and After the Update)

Purpose: Use this screen to review the changes to a customer's name and address before and after the update.

How to display this screen: Select Display for a customer number at the Work with Changed Customers Screen (MBSI).

The BEFORE information represents the customer's name and address prior to the update. The AFTER information represents the customer's current name and address, resulting from the update.

Field	Description
Customer #	A number to identify a customer. The customer record must exist on the system for any address updates to be performed. Numeric, 9 positions; display-only, assigned by the system.
PO box?	Indicates whether the address is a post office box. Valid values are: • selected = PO box. • unselected = Not a PO box.
Delivery code	Indicates whether the address is a business or residence. This information is used by shippers who charge different rates for shipping a package to a business or home. Display-only, updated by the system.
Address	The customer's old and new addresses.