accepting or rejecting a business-to-business order
adding additional charges to an order
adding additional charges to an order
application servers, what to do when one of them goes down
application settings, determining
Applying changes to form image files
applying coupons in order entry
applying coupons through the generic order API (e-commerce interface)
authorization, deposit, and stored value card processing
auto-cancellation of backorders not taking place
automated inventory transactions
changes to system control values not taking effect
changing an invoice payment method
company logo does not display correctly
creating two return authorizations for the same Item Location
CWORDEROUT message in customer history API, version number
CWServiceIn web service failing or returning error
data source configuration settings, reviewing database connection problems
Display Active Batch Jobs screen
display issues; screen resolution settings
Error occurred on call to program message
forms generation and management
generic order API (e-commerce interface) order creation errors
generic web service failing or returning error
identifying how orders were deleted
improving performance by reducing needless logging
including barcode on pick slips
inventory download API (CWInventoryDownload)
Job Management screen (My Jobs)
loyalty programs that net returns, cancels, and soldouts
LPN/inventory discrepancies, how to correct
membership order but no associated customer membership
merchandise locator search results
miscellaneous screen format issues
MQ Client fails to deliver an XML message to another system
opening DTD, schema, and sample XML files
package insert processing (PIPs)
PayPal direct connection integration
processing refunds by order number
properties file change has not taken effect
reports generation and management
retail pickup and delivery orders (Order Broker)
retail store restock orders, errors
retail store restock orders, generating
retail store restock orders, pick slips
return authorization outbound trigger and message generation
returns integration with Xstore
reviewing the credit card number in the CWSerenade database
scheduling pick slip generation
See also Frequently Asked Questions
special characters in XML messages
tax rate does not apply unless City name is all upper case
the CWSerenade application server cannot connect to the database
version of CWSerenade, determining
zip code (City/State/Zip) upload