Duplicate Item Days (C58)

Purpose: Use this screen to define the number of days for which the system checks the customer's orders for duplicate items.

Number field: Enter the number of days for which the system should check a customer's orders for duplicate items. The Duplicate Item for Customer Window opens if the customer previously ordered the same item within the specified period. The operator can notify the customer in case the customer wants to cancel the item from the new order.

This field is required if you selected the Duplicate Item Check (C09) field.

Orders processed through the order API: If an item is included on more than one order for the customer within the specified number of days, the system places the order in an error status: Duplicate item for cust. You must correct the order in batch order entry.

Note: After you accept or edit the order batch that includes the order with the duplicate item, the error status of the duplicate order line(s) is cleared, and the system does not reevaluate the order for a duplicate item error.