Backorder Card Print Program (D04)

Purpose: Use this screen to define the name of the program to prints backorder notification cards.

System name: Enter the name of the program to print backorder notification cards. The standard backorder card print program is BOCARDS.

Note: The standard backorder card print program prints the 3-position prefix code, rather than the full prefix description, regardless of the setting of the Validate Prefix (I27) system control value.

The FTC requires you to send backorder cards to notify customers when an item is currently out of stock, and when you expect the item to arrive. Generally, you need to mail backorder cards immediately for mail orders, while you can inform customers who phone in their orders if an item is out of stock.

Backorder cards print when you run the Generate Backorder Cards option (fast path = GBOC). See Generate Backorder Notices (GBOC).

IN03_08 OROMS 5.0 2018 OTN