Credit Card Credit Acknowledgement E-Mail Program (H08)

Purpose: Use this screen to specify the program to generate email, rather than printed, credit card credit acknowledgements.

Generating credit card credit acknowledgements: The system generates an email acknowledgement of a credit card credit if:

• this system control value is set to CCCNOTF or a valid program

• the customer’s Opt in/Opt out field is set to O1 or O2 (see Determining the Opt-in/out Setting), and

• the customer has an Email address

• you select Generate C/C Credits when Processing Refunds (MREF)

• the XML Only? flag is unselected in for the email template in Working with E-Mail Notification Templates (WEMT) or Working with Entities (WENT)

System name field: Enter the name of the program to generate email credit card credit acknowledgements. See When Does the System Generate an Email Notification? for an overview of when the system sends an email notice rather than generating a document for printing, and for information on entering the text to appear in the email. You can also set up an email template at the entity level as an override; see Email Setup within CWSerenade for more information.

The base program is CCCNOTF.

Note: As long as you define a valid program in this field, the system still generates credit card credit email acknowledgements regardless of the setting of the Print Credit Card Credit Acknowledgments (C35) system control value.

Leave this field blank if you do not need to send credit card acknowledgements by email.

Outbound email API: You can specify to generate a generic outbound XML message, rather than an actual email, for credit card credit notifications. This XML message includes additional information that is not included in the standard email notice. You might choose to generate the XML message so that you can use the information to produce a reformatted HTML email for marketing purposes. See Outbound Email API for an overview.

For more information: See:

• Processing Refunds (MREF) for information on how to generate credit card credit acknowledgements

• Working with E-Mail Notification Templates (WEMT) for an overview on email notifications

• Outbound Email API for an overview on the outbound email API

• Email Generation Setup for system setup information and troubleshooting