Require Last Name/Postal Code in Customer History Request (L76)

Purpose: Use this screen to define whether the Customer History Request XML Message (CWCustHistIn) must include a last_name and/or postal_code when passing a direct_order_number or alternate_order_number without a customer_number or alternate_sold_to_id.

Yes/No field: Select this field if you want the CUST_HIST process to send an “empty” response when a Customer History Request XML Message (CWCustHistIn) that passes a direct_order_number or alternate_order_number does not also pass a customer_number, alternate_sold_to_id, last_name, or postal_code. See When is the Response Message Empty? for a sample message.

Unselect or leave this field blank if you want the CUST_HIST process to provide information about a single order when a Customer History Request XML Message (CWCustHistIn) passes a direct_order_number or alternate_order_number but no customer_number, alternate_sold_to_id, last_name, or postal_code.

For more information: See Generic Customer History API.

IN03_08 OROMS 5.0 2018 OTN