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Siebel Chat Guide > Configuring Siebel Chat Auto Answer > Roadmap for Configuring Siebel Chat Auto Answer for Agents >
Configuring the Siebel Chat BlinkTab System Preference
The BlinkTab system preference must be set to On for chat auto answer so that the chat tab flashes. This tab indicates that a new chat has been automatically accepted and queued. Use the following procedure to configure the BlinkTab system preference for chat auto answer. This task is a step in Roadmap for Configuring Siebel Chat Auto Answer for Agents. To configure the Siebel Chat BlinkTab system preference
- Navigate to the Administration - Application screen, then the System Preferences view.
- Query for *Chat* to get a list of all the chat-related system preferences you can set up.
- Set the
Chat: BlinkTab system preference to On.
For information about other chat system preferences, see Setting Up System Preferences in Siebel Call Center for Siebel Chat.
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