Desktop Integration Siebel Agent Guide > Installing Desktop Integration Siebel Agent > Installing and Configuring DISA >

Troubleshooting DISA

To troubleshoot DISA, set the Log Level.

NOTE:  Setting of the log level is required only for troubleshooting if DISA is not functioning properly.

1. Navigate to the DISA Install folder and open the config.properties file.
2. Add the log level value. For example, to set the log level to 8, add the following in the config.properties

   file: logLevel=8

   The following are the statuses for each log level:

   Log Level	Status
   0	OFF
   1	SEVERE
   2	WARNING
   3	INFO
   4	CONFIG
   5	FINE
   6	FINER
   7	FINEST
   8	ALL

3. Check the log file after the log level is reset.