Desktop Integration Siebel Agent Guide > Installing Desktop Integration Siebel Agent >

Deploying DISA to Siebel Desktops

Perform the following steps to deploy DISA to agents' desktops

1. Generate a response file:
   1. Run the following command in a command line window:

   Desktop_Integration_Siebel_Agent.exe -r d:\resp.txt

   2. Finish the installation steps as described in Installing GUI Based DISA. All the user selection and inputs will be recorded in the response file D:\resp.txt.
2. On the agent's desktop machines, perform DISA Silent Mode Installation. In a command line window, run the following:

   Desktop_Integration_Siebel_Agent.exe -i silent -f d:\resp.txt

   This command will launch DISA installer in silent mode using the recorded user inputs in the D:\resp.txt file.

   NOTE:  Depending on the corporate policy, customers can skip certificate import and use other means to import the certificate into the Trusted Root on agents' desktop machines.

   To skip certificate import, the recommended install steps for Administrator are:

   1. Run the DISA Installer once; choose Generate Keystore and Certificate in the DISA Certificate panel.
   2. Find and copy disa.jks and disa.der files in the DISA install folder \DesktopIntSiebelAgent.
   3. Record a response file by running the following command:

   Desktop_Integration_Siebel_Agent.exe -r d:\resp.txt

   • Choose Generate Certificate Using Existing Keystore and specify the Keystore Location path to disa.jks, which was copied from the Step b.
   • Clear the Import Certificate into Trusted Root check box.
   • Deploy the disa.der certificate, which was copied from step #b to agents' machine by any other means.
   • To deploy DISA on agents' machines, run the command:

   Desktop_Integration_Siebel_Agent.exe -i silent -f d:\resp.txt

   The administrator can also modify the variable USER_INPUT_KEY_LOC in the response file and specify the disa.jks location as needed.

   NOTE:  Companies that have policies that restrict the use of self-signed certificates, refer to CA Signed DISA Certificate Generation and Deployment Process.