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What's New in This Release

What's New in Desktop Integration Siebel Guide, Siebel 2018

No new features have been added to this guide for this release. This guide has been updated to reflect only product name changes.

NOTE:  Siebel 2018 is a continuation of the Siebel 8.1/8.2 release.

What's New in Desktop Integration Siebel Guide, Siebel Innovation Pack 2017

Table 1 lists the changes described in this version of the documentation to support this release of the software.

NOTE:  Siebel Innovation Pack 2017 is a continuation of the Siebel 8.1/8.2 release.

Table 1. New Product Features in Desktop Integration Siebel Agent Guide, Siebel Innovation Pack 2017.
Topic
Description

Inline Attachment Editing

The application now auto detects DISA when users access a file attachment and enables the Inline Attachment Editing feature. the feature also supports viewing multiple files at once.

Web Notifications for Siebel CTI

DISA now supports Web Notifications on IE browser. Customers can use the IE Web Notifications feature built on DISA without a need to install IE Web Notifications third-party IE add-on.

DISA Deployment Process on a Multi-User Environment

DISA can now be deployed on multi-user environment where every one instance of DISA supports a unique port number for each user on the same machine.

      
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