About Siebel Open UI

To respond to the need for broad support of clients and devices for Siebel Business Applications, to ease the application deployment process, and to improve the application user's experience, Oracle provides a standards-based, open client for Siebel Business Applications, which is called Siebel Open UI.

This topic contains the following information:

"Characteristics and Features of Siebel Open UI"
"Siebel Business Applications That You Can Deploy Using Siebel Open UI"

Characteristics and Features of Siebel Open UI

Siebel Open UI is a standards-based, open client for Siebel Business Applications. Siebel Open UI provides a rich user interface experience in any modern browser, as noted in "Browser Standards and Performance Requirements".

The following are some of the characteristics and features of Siebel Open UI:

Based on Web client standards. The Siebel Open UI client is an open client based on Web client standards and is a type of rich Internet application. This client runs on any modern standards-compliant browser available on any computing device, but works best on personal computers or laptops. The application layout of tabs, forms, and other user interface elements is determined by the form factor of the browser and the computing device. Using recent browser versions is strongly recommended for optimal functionality and performance.

The Siebel Open UI client is optimized for a broad variety of devices, including mobile devices and desktop computers.

Siebel Open UI uses versions of HTML, CSS (cascading style sheets), and JavaScript that are supported by recent versions of most modern browsers. For more information, see "Siebel Open UI Client Requirements" and related topics.

Siebel Open UI requires no browser configuration or special deployment steps on the client computer.

Native browser features in the Siebel Open UI client include browser history, print and print preview, zoom, email links, find, and save page. For more information about the features of Siebel Open UI, see Chapter 4, "Features of Siebel Open UI."
Easy to use and configurable by users. Many aspects of the user interface have been redesigned in Siebel Open UI. Several configuration and personalization options are available for users, including user preferences for left-hand navigation, tab navigation, and visual themes. For more information about using Siebel Open UI, see Siebel Fundamentals.
Accessible. Siebel Open UI supports Web client standards that are intended to make Web content and Web applications more accessible for people with disabilities and easier to use for all users. Accessibility is supported by keyboard shortcuts and navigation options. The accessibility features are available for any user, where the browser supports the necessary standards. For more information about accessibility for Siebel Open UI, see Siebel Fundamentals.
Easy to deploy on the client. Using the Siebel Open UI client requires only a suitable browser, a URL, and credentials to log in. No browser configuration or special deployment steps are required on the client computer. However, users can deploy the software modules Desktop Integration Siebel Agent (DISA) or the Outlook to Siebel Drag and Drop addin to extend Siebel application capabilities within the installed browser. For more information, see Desktop Integration Siebel Agent Guide. See also the Siebel Installation Guide for the operating system you are using.

Easy to deploy on the server. No deployment tasks are required on the server for deploying Siebel Open UI. All Siebel Business Applications provided in the current release use Siebel Open UI.

For existing applications that you are migrating to Siebel Open UI, some additional tasks might apply, depending on your deployment requirements. Some of these are noted in the Siebel Installation Guide for the operating system you are using. For more information about deploying Siebel Open UI, see Chapter 3, "Deploying Siebel Open UI for Siebel Business Applications."
Configurable by developers. You can configure Siebel Open UI by using the JavaScript application programming interface (API) or by customizing the cascading style sheets. You can perform configuration tasks using Siebel Tools or Siebel Web Tools, customize Siebel Web templates, and use your existing browser scripts. The Siebel Open UI client can also simplify integrating Siebel CRM with other applications. For information about configuring Siebel Open UI, see Configuring Siebel Open UI. See also Using Siebel Tools and Configuring Siebel Business Applications.

The Siebel Mobile applications are built for specific use cases and are optimized for touch-based mobile devices. For information about configuring Siebel Mobile applications, see Configuring Siebel Open UI, Siebel Mobile Guide: Connected, and Siebel Mobile Guide: Disconnected.

In summary, the product changes for Siebel Open UI improve the usability, deployment, development, and integration options for Siebel CRM. You can expect many benefits by deploying Siebel CRM with Siebel Open UI. For more information, visit this site:

http://my.oracle.com/go/Siebel

This topic is part of "About Siebel Open UI".

Siebel Business Applications That You Can Deploy Using Siebel Open UI

Siebel Open UI provides a single framework to meet the needs that are associated with a variety of use cases for Siebel Business Applications. You can deploy Siebel Open UI for all current Siebel CRM applications, whether employee applications, customer applications, or partner applications.

In an upgrade or migration case, existing applications that were deployed in high interactivity or standard interactivity for your prior release convert automatically to Siebel Open UI.

For support exceptions and other information about the applications and features that are available in Siebel Open UI, see Siebel Open UI Deployment Guide, 1499842.1 (Article ID) on My Oracle Support.

For more information about installing and configuring Siebel Business Applications, see the Siebel Installation Guide for the operating system you are using. See other applicable product-specific documentation.

This topic is part of "About Siebel Open UI".