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Using the Household Relationship Hierarchy


End users use the Household Relationship Hierarchy view to identify and capture key relationships for a household. This view features a graphical tree that provides a visual representation of a household's relationships, which includes its natural relationships to the household contacts as well as custom-defined, dynamic relationships.

Users can create custom-defined relationships between a household and any contact or organization. End users can record custom-defined relationships between any two entities in the adjacent Party Relationships list.

NOTE:  The Relationship Hierarchy view is also available on the Contacts and Companies screens. For more information, see Viewing Contact Relationship Hierarchies (End User) and Viewing Company Relationship Hierarchies (End User).

To create a custom-defined relationship

  1. Navigate to the Households screen, then the List view.
  2. In the Households list, drill down on the household for which you wish to define relationships.
  3. Click the Relationship Hierarchy view tab, and in the Party Relationship list, add a record.
  4. Complete the necessary fields.

    Some fields are described in the following table.

    .
    Field
    Comments

    Relationship

    The value in this field categorizes the relationship between the household and the other entity. The field has an LOV for custom-defined Relationship values. Predefined values include Reports To, Spouse, Child, Lawyer, Board Member, Primary Contact (Backup), Admin Assistant, Competitor, Referral, Service Provider, Investor, Wealth Management Rep, Related Subsidiary, Bank Attorney, Trustee Attorney, and Debtor Attorney. This LOV can be modified by the Siebel administrator. For more information, see Configuring Lists of Values.

    Type

    The value in this field determines the type of entity with which you wish to establish a relationship. Defaults to Contact. Other values include Household, Organization, and Employee.

    Value

    The value in this field is based on the Type field. For example, if Type equals Contact, then clicking the select button in Value field displays the Select Contact dialog box.

    The newly defined relationship appears in the Relationship Hierarchy explorer.

Viewing and Evaluating Household PortfoliosEnd users can use the Financial Accounts view tab to view a household's portfolio information from a number of different perspectives:

  • Financial Accounts list. Displays financial accounts associated with contacts in the selected household.
  • Aggregated Holdings List. Displays holdings within the selected accounts by asset class, such as securities, mutual funds, or bonds.
  • Class Allocation List. Displays a comparison of the selected account holdings against a portfolio model.
  • Sector Allocation List. Displays the selected account holdings by sector, allowing the user to view the degree of portfolio diversification.
  • Cash Flow List. Displays future cash flows for the selected financial accounts. allowing users to estimate the amount of cash that might be available for future investments.
  • Performance List. Displays how the selected accounts have performed over time.

NOTE:  These views are virtual business components and must be configured before they can be used. For more information, see Setting Up Household Financial Accounts Virtual Business Components.

Selecting a Financial Account Associated with a Household

Use the following procedure to select a financial account associated with a household.

To select a financial account associated with a household

  1. Navigate to the Households screen, and then the List view.
  2. In the Households list, drill down on the desired household, and click the Financial Accounts view tab.
  3. In the Financial Accounts list, select the Aggregation Select field for the accounts you want to select.

    NOTE:  You can also click Select All to select all accounts, or click Select None to clear all accounts.

Viewing Aggregated Holdings for a Financial Account

Use the following procedure to view aggregated holdings for a financial account.

To view aggregated holdings for a financial account

  1. Select the financial accounts by checking the Aggregation Select field of the desired accounts. (See To select a financial account associated with a household.)
  2. Scroll down and click the Aggregated Holdings subview tab.
  3. Scroll up to the Financial Accounts list, and click Generate Holdings.

    The Aggregated Holdings list appears, displaying all holdings in the selected account by asset class, such as securities, mutual funds, or bonds. Selecting a specific asset class in the Aggregated Holdings displays the individual positions in the Holdings subview.

Comparing Account Holdings Against a Portfolio Model

Use the following procedure to compare account holdings against a portfolio model.

To compare account holdings against a portfolio model

  1. Select the financial accounts by checking the Aggregation Select field of the desired accounts. (See To select a financial account associated with a household.)
  2. Scroll down and click the Class Allocation subview tab.
  3. Scroll up to the Financial Accounts list, select a portfolio model from the drop-down list, and click Go.

    The Class Allocation list and model and actual holdings charts appear.

Viewing Selected Account Holdings by Sector

Use the following procedure to view the selected account holdings by sector.

To view the selected account holdings by sector

  1. Select the financial accounts by checking the Aggregation Select field of the desired accounts. (See To select a financial account associated with a household.)
  2. Scroll down and click the Sector Allocation subview tab.
  3. Scroll up to the Financial Accounts list, select a sector from the drop-down list and, click Go.

    The Sector Allocation list appears, displaying the account holdings by sector, allowing the user to view the degree of portfolio diversification versus the selected model portfolio.

Viewing Expected Future Cash Flows for Selected Accounts

Use the following procedure to view expected cash flows for selected accounts.

To view expected future cash flows for selected accounts

  1. Select the financial accounts by checking the Aggregation Select field of the desired accounts. (See To select a financial account associated with a household.)
  2. Scroll down and click the Cash Flow subview tab.
  3. Scroll up to the Financial Accounts list, and click Generate Cash Flow.
  4. In the period filter, select the period for which you want to view cash flows, and click Go.

    The Cash Flow subview displays an estimate of the amount of cash that might be available for future investments.

    NOTE:  In order to work, the preceding procedure requires preconfiguration. For more information, see Setting Up Household Financial Accounts Virtual Business Components.

Viewing Selected Accounts' Past Performance

Use the following procedure to view selected account's past performance.

To view selected accounts' past performance

  1. For the desired financial accounts, check the Aggregation Select field. (See To select a financial account associated with a household.)
  2. Scroll down and click the Performance subview tab.
  3. Scroll up to the Financial Accounts list, and click Generate Performance.
  4. In the period filter, select the period for which you wish to view an account's performance, and click Go.

    The Cash Flow list appears, displaying how the account performed over time.

    NOTE:  In order to work, the preceding procedure requires preconfiguration. For more information, see Setting Up Household Financial Accounts Virtual Business Components.

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