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About Exchange Connector

The SSSE Exchange Connector is responsible for all communications between the PIMSI Engine and the Microsoft Exchange Server. The Exchange Connector reads from and writes to the Exchange Server mailboxes of all synchronization-enabled users. The SSSE Exchange Connector interacts with Exchange using Exchange Web Services calls.

For information on configuring the Exchange connectors, see Configuring Siebel Server Sync for Microsoft Exchange Server.

About the Web Service Exchange Connector

SSSE Exchange Connector functionality is provided by the Siebel PIMSI Connector business service.

When a PIMSI engine synchronization task is initiated, the PIMSI Connector business service generates a new instance of the Web Service Exchange Connector; this connector runs in the same address space as the PIMSI engine.

A dedicated connector is assigned to each PIMSI engine user synchronization task, for both initial extract synchronization processes and ongoing synchronization extract processes. The PIMSI Connector service issues Web service calls to transfer data between the PIMSI engine and the Exchange Server, as shown in Figure 2.

Figure 2. Synchronization Process With the Web Service Exchange Connector