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Configuring Siebel Self Service for Oracle Knowledge


Before you use Oracle Knowledge with Siebel Self Service, you must install a YUI library. This is required to render Oracle Knowledge content on Siebel Self Service home page.

To configure Siebel Self Service for Oracle Knowledge

  1. Go to https://yuilibrary.com/yui/docs/yui/
  2. Navigate to QuickStart, Download YUIn and download the latest version of YUI to your computer.
  3. Extract the zip file, and in the extracted folder structure, go to Build, then YUI.
  4. Locate the yui-min.js JavaScript file and save it to the following location:

    Siebel_Installation\swsm\applicationcontainer\webapps\siebel\scripts\3rdParty

  5. Open Siebel Self Service, and access Oracle Knowledge.

    The Oracle Knowledge content renders correctly on the home page.

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