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Configuration Tools for the Siebel Self Service Web Site

Siebel Self Service includes a set of Siebel Web templates and style sheets that determine the look and feel of the Siebel Self Service Web site. You change Siebel Web templates and style sheets by using a text editor or an HTML authoring tool and Siebel Web templates using Siebel Tools or Web Tools. Additionally, a set of object definitions (controls) are grouped together according to object functions and object characteristics. You change Siebel object definitions (controls) by using Siebel Tools or Web Tools. For information about working with Siebel Web templates, cascading style sheets, and controls, see Using Siebel Tools.

The configuration tools for the Siebel Self Service Web site are as follows:

• Page Container Web Template. Displays persistent information, such as help, logout links, or a company logo. It uses the Web template, Page Container CX sService.
• The following templates apply to views:
  • View Web Template. Defines the layout of a view. This Web template is CCViewContainer_Home_Home_Service.
  • View With Home Page Web Template. Defines the layout of the view for the home page. This Web template is SSViewContainer_Home.swt.

    View templates dictate how the applets are mapped or placed.

• Applet templates dictate how the controls and fields are mapped or placed. The following templates apply to form applets:
  • Applet Form Section Web Template. Defines the layout of a form applet. This Web template is Applet Form Basic (CX sService).
  • Detail Applet Web Template. Defines the layout of a detailed form applet. This Web template is Applet Detail Form Self Service.
  • Form Applet Web Template. Defines the layout of a form applet. This Web template is Applet Form Layout.
  • Form Base Applet Web Template. Defines the layout of a form applet in an applet that can display forms or tiles. This Web template is Applet Form Layout Base.
• The following template applies to list applets:
  • Oracle Knowledge Applet Web Template. Defines the layout of the program applet and the news article applet for Oracle Knowledge. This Web template is OK List Applet.
• The following templates apply to tile applets:
  • Tile List Applet Web Template. Defines the layout of a tile list applet. This Web template is Applet List Tile sService.
  • Vertical Tile List Applet Web Template. Defines the layout of a tile list applet when the tiles appear vertically. This Web template is Applet Vertical Tile Self Service.
  • Attachment Tile Applet Web Template. Defines the layout of an attachment tile applet. This Web template is Applet List Tile - SR Attachments (CX sService).
• The following templates apply to other applets:
  • Login Applet Web Template. Defines the layout of the login applet. This Web template is Applet Login Self Service.
  • Oracle Knowledge Search Applet Web Template. Defines the layout of the Oracle Knowledge search applet. This Web template is OK Search Applet.
  • Social Media Applet Web Template. Defines the layout of a social media applet. This Web template is Applet Single Div.
• Cascading Style Sheets. Determine the color schemes and other styles in the Siebel Web templates. You can change the rules-defined style sheet to configure the appearance of the Siebel Self Service Web site. For more information about using cascading style sheets to configure the appearance of the Siebel Self Service Web site, see Configuring Siebel Open UI.
• Controls. Determine how customers interact with the Siebel Self Service Web site. A control is functionality in the applet that usually shows data from a field in the business component or invokes programming logic. One control that is set up in Siebel Tools corresponds to one data control in an applet, such as a text box, check box, or command button.