Siebel Self Service Administration Guide > Using Siebel Public Sector Self Service >

Determining Benefits Eligibility on Siebel Public Sector Self Service

Both registered citizens who enter a user name and password to access the Siebel Public Sector Self Service Web site and anonymous citizens who do not register on the Web site can determine the benefits that might apply to them.

Before they apply for benefits, citizens can supply some preliminary information about themselves to determine the benefits that might apply to them. They can complete this screening task as many times as they like, and change the information that they supply to determine if their changes affect the benefits that apply to them. They cannot determine the specifics of their actual benefits until after they apply for those benefits. For more information, see Applying for Benefits.

To determine benefits eligibility

1. On the home page of the Siebel Public Sector Self Service Web site, click the SCREEN FOR SERVICES link.

   A message with introductory information about screening for services appears.

2. After reading the message, click Next.

   A form in which you can supply preliminary information about yourself appears.

3. Complete the appropriate fields in the form, and click Next.

   In the applet that appears, the names of the benefit programs that might apply to you appear, and information about the next steps to apply for those programs appears.

4. Complete one of the followings steps:
   • If you want to change the preliminary information that you supplied, click Back and go to Step 3.
   • If you do not want to retain the preliminary information that you supplied, click Close.

     The home page of the Siebel Public Sector Self Service Web site appears.