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About the Siebel Network Image

For each Siebel CRM release representing the products that you have purchased, you run the Siebel Image Creator utility to create a Siebel network image, which is also called a Siebel image. All installations of Siebel CRM modules must be performed from a Siebel image. Unless otherwise stated in documentation for a particular release, each Siebel release includes Siebel Image Creator and you use this utility to create a version-specific Siebel image. The Siebel Image Creator is also called the Network Image Creator.

To install all of the Siebel CRM software for the current release, you require an image of two versions: Siebel CRM 17.0 and Siebel CRM 18.12 Update. You must create any network image as described in this chapter. For Siebel Enterprise Server (including Siebel Application Interface), Siebel Web Client, Siebel Tools, and any other modules you require, you create one network image for Siebel CRM 17.0 and another one for Siebel CRM 18.12 Update.

For more information, see Installation-Related Changes for Siebel CRM 18.12 Update and relevant topics.

You must allocate disk space on the network for the Siebel images that you will use as the source location for Siebel installations. Retain all of the Siebel images until they no longer apply. Also retain all of the Siebel media files, particularly the JAR files that you use to create the Siebel images.

The remaining topics in this chapter describe how to obtain the Siebel media files from Oracle and how to create a Siebel image.

About the JAR File for the Local Database for Siebel Tools

You can install a new local database for Siebel Tools that uses Oracle Database XE. When you create the network image, also include the corresponding Siebel media JAR file. The JAR file for Siebel CRM 17.0 is SBA_17.0.0.0.0_Base_Windows_Oracle_XE_Local_Database_64_Bit.jar.

This JAR file provides the 64-bit local database for users of Microsoft Windows. When you select Siebel Tools in Image Creator, select Oracle XE Local Database 64 Bit. When you run Siebel Image Creator, the corresponding installer is placed into the following directory:

Siebel_Image\Windows\Server\Siebel_Tools\Disk1\stage

When users run the Siebel Tools installer, they can choose to include the local database, which is silently installed.

About the JAR File for the Sample Database for Siebel Web Client

You can install a new sample database for Siebel Web Client that uses Oracle Database XE. When you create the network image, also include the corresponding Siebel media JAR file. The JAR file for Siebel CRM 17.0 is SBA_17.0.0.0.0_Base_Windows_Oracle_XE_Sample_Database_64_Bit.jar.

This JAR file provides the 64-bit sample database for users of Microsoft Windows. When you select Siebel Web Client in Image Creator, select Oracle XE Sample Database 64 Bit. When you run Siebel Image Creator, the corresponding installer is placed into the following directory:

Siebel_Image\Windows\Server\Siebel_Web_Client\Disk1\stage

When users run the Siebel Web Client installer, they can choose to include the sample database, which is silently installed.

Related Topics

Installation-Related Changes for Siebel CRM 18.12 Update

Installation-Related Changes for Siebel CRM 17.0

Installing and Using Oracle Database XE for the Local or Sample Database

About Siebel CRM Releases

General Requirements for Installing and Configuring Siebel Enterprise Server Modules