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About Siebel CRM Releases

This topic is part of About Installing Siebel CRM.

Siebel CRM software releases and their various installation methods have evolved significantly. Some previous types of releases no longer apply. The current release is Siebel CRM 18.12 Update. You install this release on top of Siebel CRM 17.x (Siebel Innovation Pack 2017). This book describes the tasks and requirements that apply for the current release.

This guide, the Siebel Installation Guide for the operating system you are using, is for installing the current release. The Siebel Installation Guides describe how to perform both new installations and migration installations.

You install Siebel Gateway, Siebel Server, Database Configuration Utilities, Siebel Application Interface, Siebel Web Client, or Siebel Tools as a new installation of the software or as a migration installation. For more information, see Installation-Related Changes for Siebel CRM 18.12 Update, Installation-Related Changes for Siebel CRM 17.0, and related topics.

NOTE:  For an existing installation of a prior version (before Siebel CRM 17.0), running Incremental Repository Merge is required after performing a migration installation. For more information, see About Database Updates for Siebel CRM 18.12 Update. Other requirements apply. See also Additional Tasks for Migration Installations.

Table 37 lists the major installable Siebel CRM modules for Siebel CRM 17.0 and shows which installation methods are supported in order to install the current release. Both new installations and migration installations of Siebel CRM 17.0 use the same installers.

Typically, no additional Siebel application configuration tasks are associated with a migration installation. You would not have to run the Siebel Management Console (successor to Siebel Configuration Wizards) to configure a module that was already configured. However, requirements vary for different release, or for using particular functionality. In some cases, for example, you might need to reconfigure a server module after doing a migration installation. In Siebel CRM 17.0, you must configure the Siebel Application Interface after performing migration installations.

NOTE:  The installation tasks and requirements for all future releases are subject to change. You must verify the availability, characteristics, and requirements of any future releases, including any Siebel CRM 18.x releases, that might also be covered by this guide (or updated versions of it) or by other documentation.

Related Books

For Siebel Installation Guides for prior releases, see My Oracle Support, at 1461732.1 (Article ID).

For the readme documents for individual Siebel Patchset releases for Siebel CRM 17.x and earlier, see Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support. For more information about Siebel Patchset releases, see 1600520.1 (Article ID) on My Oracle Support.

For versions of Siebel Maintenance Release Guide for prior releases, see 880452.1 (Article ID) on My Oracle Support for version 8.1.1.x or see 1441523.1 (Article ID) for version 8.2.2.x.

For Siebel CRM 18.x releases, see also Siebel CRM 2018 Update Guides and Release Notes, 2382435.1 (Article ID) on My Oracle Support.