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Siebel CRM System Administration Guide
Siebel 2018
E24823-01
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Starting and Shutting Down a Siebel CRM Deployment

It is important to follow the correct sequence when starting or shutting down a Siebel CRM deployment, because several dependencies require that certain servers are running before others. Perform the following procedures to start or shut down your Siebel CRM deployment, where necessary.

This topic contains the following information:

Related Topics

"Configuring Siebel Server Load Balancing"

"Administering the Siebel Gateway System Service"

"Administering the Siebel Server System Service"

"Shutting Down a Siebel Server"

"Siebel Server Manager Commands"

"Backing Up and Restoring the Siebel Gateway Registry"

Related Books

Siebel Deployment Planning Guide

Siebel Installation Guide for the operating system you are using

Siebel Security Guide

Starting a Siebel CRM Deployment

This procedure describes how to manually start a Siebel CRM deployment. This topic is part of "Starting and Shutting Down a Siebel CRM Deployment".

To start a Siebel CRM deployment 

  1. If necessary, start the Siebel database.

    For more information about this task, see your database documentation.

  2. Start the Siebel Gateway system service.

    For more information, see "Administering the Siebel Gateway System Service".

  3. Start the application container for each applicable installed module.

    For more information about stopping and starting the application container, see the Siebel Installation Guide for the operating system you are using. For information about configuring autostart for the application container on UNIX operating systems, see the Siebel Installation Guide for UNIX.

  4. Start any third-party software, if applicable.

  5. Start the Siebel Server system service.

    The Siebel Server must connect to the Siebel Gateway and Siebel database on startup. For more information, see "Administering the Siebel Server System Service".

Shutting Down a Siebel CRM Deployment

This procedure describes how to shut down a Siebel CRM deployment. This topic is part of "Starting and Shutting Down a Siebel CRM Deployment".

To shut down a Siebel CRM deployment 

  1. Shut down the Siebel Server system service.

    When the Siebel Server system service is shut down, it shuts down server components and tasks before shutting down itself. For more information, see "Administering the Siebel Server System Service".


    Note:

    To make sure that server components shut down properly, shut down Siebel Servers before shutting down the Siebel Server system service.

  2. Shut down the application container for each applicable installed module.

    For more information about stopping and starting the application container, see the Siebel Installation Guide for the operating system you are using. For information about configuring autostart for the application container on UNIX operating systems, see the Siebel Installation Guide for UNIX.

  3. Shut down the Siebel Gateway system service.

    For more information, see "Administering the Siebel Gateway System Service".


    Note:

    Make sure that all of the Siebel Servers are shut down before shutting down the Siebel Gateway service.

  4. Shut down the Siebel database.

    For more information about this task, see your database documentation. This step is not necessary if you are restarting your Siebel CRM deployment.