Applying Recording Format Profiles to Accounts
To apply Recording Format Profiles to Accounts
- After logging into the ISR Dashboard, click Edit System Configurations or click Admin in the top menu bar.
-
Click
Accounts.
A list of all accounts configured on the ISR displays.
-
Click the account
on which you are applying a recording format profile. Click
Route
Defaults.
- Always Record as Raw RTP—Select Yes when multiple transmission codecs are present in a session. If set to No with multiple transmission codecs present in a session, the ISR will not record the call properly.
- Recording Format Profile—Select the recording format profile you want to assign to this account. The default value is Use System Account’s Profile.
- Click Update.