Applying Recording Format Profiles to Routes

To apply Recording Format Profiles to Routes

1. After logging into the ISR Dashboard, click Edit System Configurations or click Admin in the top menu bar.
2. Click Routes.

   A list of all routes configured on the ISR displays.

3. Click the route on which you are applying a recording format profile.
4. Click Advanced Configurations.
   
5. Always Record as Raw RTP—Select Yes when multiple transmission codecs are present in a session. If set to No with multiple transmission codecs present in a session, the ISR will not record the call properly.
6. Recording Format Profile—Select the codec profile you want to assign to this account.
7. Click Update.