Field Parameters
The following list contains the currently supported Field parameters with a brief description of each. In addition, any defined Custom Data fields can be included as Field Parameters using the Custom Data field name in the template body (surrounded by percent % signs).
-
recordingId—recording ID
- filename—audio recording filename
- directory—audio recording file relative directory
- isrUcid—ISR UCID
- ingressCallId—ingress call ID
- egressCallId—egress call ID
- from—from/ANI
- to—to/DNIS
- accountId—account ID
- routeId—route ID
- rssId—RSS ID
- agentId—agent ID
- duration—duration (milliseconds)
- durationSeconds—duration (seconds)
- startDate—start date (yyyy-MM-dd)
- startTime—start time (HH:mm:ss)
- startDateUtc—start date in UTC (yyyy-MM-dd)
- startTimeUtc—start time in UTC (HH:mm:ss)
- startYear—start date year
- startYearUtc—start date year in UTC
- startMonth—start date month
- startMonthUtc—start date month in UTC
- startDay—start date day
- startDayUtc—start date day in UTC
- startHour—start time hour
- startHourUtc—start time hour in UTC
- startMinute—start time minute
- startMinuteUtc—start time minute in UTC
- startSecond—start time second
- startSecondUtc—start time second in UTC
- startMillisecond—start time millisecond
- startMillisecondUtc—start time millisecond in UTC
- startTimeZone—start time time zone (e.g. EDT)
- startTimeZoneOffse— start time time zone offset (e.g. +0400)
- pauseLength—pause length (milliseconds)
- baseUrl base—URL (from which recording file is served)
- sourceDirectory—archiver source directory
- destinationDirectory—archiver destination directory
- segmentId—segment ID
- checksum—checksum (MD5)
- endDate—end date (yyyy-MM-dd)
- endTime—end time (HH:mm:ss)
- endYear—end year date
- endMonth—end month date
- endDay—end date day
- endHour—end time hour
- endMinute—end time minute
- endSecond—end time second
- endMillisecond—end time millisecond
- endTimeZone—end time zone (for example, EDT)
- endTimeZoneOffset—end time zone offset (for example, +0400)
- endDateUtc—end date in UTC (yyyy-MM-dd)
- endTimeUtc—end time in UTC (HH:mm:ss)
- endYearUtc—end date year in UTC
- endMonthUtc—end date month in UTC
- endDayUtc—end date day in UTC
- endHourUtc—end time hour in UTC
- endMinuteUtc—end time minute in UTC
- endSecondUtc—end time second in UTC
- endMillisecondUtc—end time millisecond in UTC
