Table 20. How Oracle CRM On Demand Desktop Maps Fields Between Oracle CRM On Demand Activities and Microsoft Outlook Calendar
Oracle CRM On Demand Field |
|
|
|
Owner |
For more information, see How Oracle CRM On Demand Assigns the Meeting Organizer If The Organizer Is Not an Oracle CRM On Demand User. |
Yes |
None. |
PIM Meeting Participants |
List of participants for the appointment, delimited by a semicolon (;). |
No |
None. |
Users |
List of users that is received from the list of participants when Oracle CRM On Demand Desktop resolves the primary email of the employees. |
No |
Oracle CRM On Demand Desktop performs the preliminary resolution when an appointment is saved. To improve the quality of this list, after the next synchronization, the Oracle CRM On Demand server analyzes the processing that occurs on the server. |
Contacts |
List of contacts that is received from the list of participants that remain after employees are removed from this list when Oracle CRM On Demand Desktop resolves the primary email of the contacts. |
No |
The logic that applies to the Users field also applies to the Contacts field. |
Type |
Type that the user specifies when linking the Oracle CRM On Demand record. The default value is Meeting. |
No |
The user can choose the activity type in the form of the Microsoft Outlook calendar item only for an activity that contains an Activity value of Appointment. The default value is specified in a customization package. You can change this value. |
Subject |
For more information, see How Oracle CRM On Demand Desktop Handles an Item That Is Marked Private. |
Yes |
The value that is set for a private task is specified in the customization package and is included in the localization resources. For more information on localization resources and customizing localization for Oracle CRM On Demand Desktop, see Customizing Localization. |
Priority The values are:
|
Microsoft Outlook priority The values are:
|
No |
For more information, see How Oracle CRM On Demand Desktop Maps the Priority Field. |
Description |
Description A private calendar item does not include a description. |
No |
None. |
Account |
Account association that the user specifies when the user links an Oracle CRM On Demand record. |
No |
None. |
Opportunity |
Opportunity association that the user specifies when the user links an Oracle CRM On Demand record. |
No |
None. |
StartTime |
Start Date/Time |
Yes |
This is the start time of the Oracle CRM On Demand appointment. |
EndTime |
End Date/Time |
Yes |
None. |
Duration |
Duration |
Yes |
None. |
Meeting Location |
Location |
No |
None. |